OUR MEDICAL SERVICE
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NEGATIVE COVID-19 CERTIFICATE SAMPLE


Test Method: RT-PCR (Nasopharyngeal Swab or Saliva-based )
Personal Information: Name, nationality, gender, passport number, date of birth
Date and time: Examination time, certificate day issuance
Others: QR Code, clinic name, address and phone number, physician's name and signature, clinic stamp
CLINIC LOCATION
T Care Clinic

CLINIC BUSINESS HOURS | 10:00~14:30 15:30~18:00 (Mon, Tue, Thu, Fri) |
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Address | G1 Build. 2F, 2-13-11, Hamamatsucho, Minato-ku, Tokyo |
Access |
From JR Hamamatsucho St. South Gate3 mins walk from the station. |
* Walk-ins are not accepted. You must book a PCR test in advance before visiting.
* The last time slot for PCR Test is 17:30.
PCR TEST GUIDE

1. Make a reservation
Please use the booking form to check the availability and make your reservation. We will coordinate the booking and send you a confirmation email. You can pay in advance or directly at the clinic.

2. Before the appointment
Fill out the questionnaire that will be sent by email.
If you choose a saliva test, please be sure to not eat, drink, use toothpaste or gum at least 1 hour before your appointment.

3. At the time of visit
On the day of your PCR test appointment, please visit the clinic at least 5 minutes early. The receptionist will make a copy of your passport, take your temperature and explain you the flow of the PCR Test. In total, the examination will take approximatively 10 minutes.

4. Results and Certificate
For Tokyo: If negative, you will receive a travel certificate at our reservation center between 3PM to 9PM on the next day, or between 7PM to 9PM if you chose the same-day option. Please bring your passport.
*If positive, we will call you directly and explain the procedure to follow (negative certificate will not be issued).
*If requested, we can also send the negative certificate by PDF.
FAQ
How do I receive the test results?
Is the PCR test negative certificate written in English?
How long does the PCR test take?
If I took the test on Friday, can I get the result and the certification on Saturday?
Can my PCR (antibody/antigen) test be covered by my national health insurance?
Our tests are offered to those who do not have symptoms and booking at one's own expense without national insurance.
In what format do you issue certificates? Do you send by email?
● Tests at Tokyo clinic:
General plan= During 3:00pm - 7:00pm on the next day (Reservation center pick up or PDF) Specify paper or PDF at your check-in.
China plan= During 1:00pm - 7:00pm on the next day (Reservation center pick up or PDF) Specify paper or PDF at your check-in.
Hawaii plan= During 5:00pm - 7:00pm on the next day (Clinic pck up only) Paper only.
● Home Delivery Kit:
Time depends on your sample delivery arrival time (PDF only)
● On-Site tests for organizations/corporations:
Please contact customer service.
What happens if I tested COVID-19 positive?
I am vaccinated. Will this affect my PCR test result?
* Meanwhile if with antibody test, the test result shall be positive due to antibodies in your body produced by the vaccination.
Can I book my PCR test & certificate appointment by phone?
Do I need to book an appointment?
Am I supposed to arrive earlier than my actual appointment time to be on time?
Can I take PCR test even if I have a fever?
I cannot select the Same-day option. What can I do?
It is not available for those whose appointment time is after 2:00 pm even in Tokyo, and those who are using the Hawaii Plan.
* Please note that Same-day option is also not available for those with COVID symptoms or who have had close contact with COVID positive individuals.
Does your certificate has an appropriate QR code on it?
Can I pay by cash (or credit card)? When and how?
Can I order during my after-arrival quarantine? Do I need a certificate for this?
By when do I need to place my booking?
I'm during my quarantine so I cannot use public transportation, do you have a parking for my car?
Can you perform test and issue a valid certificate completely following my destination's entry requirements?
How can I cancel once I place my appointment booking? Will you refund my paid fee?
How can I know how much my total cost will be before booking?
Can you tell me how to get to the clinic from the nearest station?
All necessary instructions such as how to get to the cinic from the nearest station, what to bring, what to do, are in the email for you. Please keep this email until your test is done.
REVIEWS
Atic Jayac Maldonado Conejo
Friendly staff no probs with this visit to the clinic
Tomer Sholder
Very friendly and clean couldn’t find anything to complain about to be honest
Selim Benba
Excellent sevice
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